Be A Hero: Choose Appointment Setting for Your Next Campaign
With all of the discussion on marketing and sales alignment, I thought it made sense to bring in a sales perspective and guidance to the site. The following guest post is another important topic for sales and comes from my colleague, Rob Krekstein.
Telemarketing services are continuing to grow in popularity, due to the low cost and high ROI; however, the difficulty lies in which telemarketing tactic to utilize. In my 20 years of sales and telemarketing experience I have implemented all different types of telemarketing tactics and found that appointment setting provides high value for multiple reasons.
5 Sales Closing Techniques
With all of the discussion on marketing and sales, I thought it made sense to bring in a sales perspective and guidance to the site. The following excerpt is certainly important to sales and comes from my colleague, Rob Krekstein. This post also appeared recently in B2C Marketing Insider.
I have been a student of selling and sales management for more than twenty years, and I have used a grand total of five “closes” during that time. You must always remember that at some point in every sales discussion, you must “ASK” for the business. Here are brief descriptions of these five closes:
Marketing Leads: Quality Vs. Quantity
Last night I had the pleasure of dining with one of our media partners. We discussed the great lead quality vs. lead quantity debate. And the conversation went way later than the restaurant manager and our wonderful server wanted it to.
While we all want to be considered purveyors of nothing but the highest quality stuff, sometimes higher volume is the way to go. And when quality is required, you need to be able to deliver leads that convert.
7 Tips For Successful Lead Follow-up
A Guest Post By: Robert Krekstein
Telemarketing services are continuing to grow in popularity given the low cost and high return, and for most companies Tele resources are fully utilized in an outbound calling capacity. The companies that are able to create a sustainable responder generation program will see higher conversions and sales.
However, it is difficult for companies to gain inbound responders in large volumes, and too many companies do not have an optimal responder program in place to drive whatever responders they receive to an eventual sale. In my 20 years of marketing, sales and Telemarketing experience I have created many “Tele Web” programs, and here are the top reasons they succeed.
Lead Generation Programs That Work
On July 13th, 2010 I presented on a webinar sponsored by Focus entitled “True Lead Generation Stories” moderated by Craig Rosenberg and co-presented by an esteemed colleague Chris Waldo who runs Demand Generation for Ingersoll Rand.
During my presentation titled Lead Generation Programs That Work I walked through the 5 Steps to Achieve Lead Generation ROI. I defined the top tactics for driving leads in today’s environment and listed those that aren’t working as well as they used to. I concluded with a discussion of the tactics to consider in future demand generation efforts.
11 Reasons Why Outbound Telemarketing Programs Fail
My colleague Robert Krekstein is the Telemarketing Program Director for SAP North America. Rob and I support and have adopted what we call the “Tele-Web” concept of driving the most efficient leads for sales through pull-based inbound programs. The leads with the highest conversion rate and the lowest costs typically come from inbound activities like search and are then followed up and qualified by our telemarketing professionals.
