Marketing has changed drastically since I started almost 18 years ago. And if you speak to senior marketers and advertising agency heads they will generally agree that finding and keeping talented marketers is one of their toughest challenges.
The recent grads coming into the marketing field today don’t remember a world without the internet. They are social savvy digital natives. Their mobile phones are an extension of their hands. And according to my old employer Nielsen they send as many as 100 or more text messages a day.
But how do the leaders in marketing and advertising train their staff for marketing in this new age? According to Eloqua, we need a new training program and we need to re-visit the 4 Ps to keep up with the digital age…
In another stroke a content marketing curation genius, Eloqua has created a training program for the new age of marketing that includes links to 56 amazing resources. According to Eloqua Chief Marketing Officer Brian Kardon, marketing is changing like never before. He explains:
000000;">That’s why we created the “000000;">Real World Marketing Syllabus,” a new hybrid of original content from the likes of 000000;">Brian Clark, 000000;">Geeta Sachdev and 000000;">Todd Defren, along with curated content featuring lectures, readings and lessons from the best marketers out there. It’s our attempt to spice up the stodgy principles of marketing. Because, though the 4 P’s of marketing (Product, Price, Promotion and Place) may still hold true today, a new set of P’s are emerging in this publish-or-perish, social media driven, data hungry marketing environment.
I was honored to have my thoughts on the “Role of B2B Marketing” be included in the effort along with so many others that I admire. So here are the new 4 Ps:
The New 4 Ps of Marketing
- Personality: We need to understand our buyers’ needs and show them that our brands have real personality.
- Publishing: Publish or perish in today’s buyer driven world.
- Packaging: The marketers that can learn to package information in creative ways for buyers will win.
- Physics: Marketing has become more of a science and leaders expect us to contribute to the business.
I was especially happy to see that they led with “Personality.” I think that the real battle for customer mind share is going to come down to brands that can present a human face to what they do, why they exist and how they help their customers.
At SAP, we are using customers of all sizes in our advertising under the tagline “Run Better” to both express the benefit we provide our customers but also as a call to action. This approach has helped us to gain the 24th spot on Interbrand’s Top 100 Global Brands list.
I’ve said this probably 100 times but people do business with brands they know, like and trust. Showing your brand personality is the best way to start that process.
I also agree that “publishing” and “packaging” are key. You can have all the personality in the world, but if you keep yourself hidden behind registration gates and only express yourself on your website, no one will get to see your shining brand “face.”
And finally, I have been arguing for the more scientific or “physics” approach to marketing since I entered this exciting career. Companies exist to serve customer needs. Marketers must demonstrate every day how we do that and help our businesses grow and thrive in a competitive environment. We need to be business people and customer advocates first and foremost.
So once again, congratulations to Eloqua for providing a great piece of content and also for demonstrating how Content Marketing backed by a solid and focused Content Strategy can pay off.